Legal notice
The information presented on this page is based on French law. For more details, please refer to the French Version Policy.
Article 1 - Legal Notice
1.1 Site (hereinafter "the site"):
tricosy.com
1.2 Publisher (hereinafter "the publisher"):
This legal notice applies to all sales concluded on the website tricosy.com.
Company contact details are as follows:
- Website link: tricosy.com
- Company name: TricoSy
- Phone number: +33 7 56 89 83 18
- Email address: contact@tricosy.com
- VAT number: FR17901766451
1.3 Hosting Provider:
The company SHOPIFY located at Legal Department 151 O'Connor Street Ground Floor, Ottawa, Ontario K2P 2L8
Article 2 - Access to the Site
Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, advertising, political purposes, or any form of commercial solicitation.
Article 3 - Content of the Site
All trademarks, photographs, texts, comments, illustrations, images, whether animated or not, video sequences, sounds, as well as all computer applications that may be used to operate this site are protected by current intellectual property laws. They are the full and entire property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution.
Article 4 - Site Management
For the proper management of the site, the publisher may at any time:
- Suspend the site to perform updates.
- Suspend, interrupt, or limit access to all or part of the site, reserve access to the site, or certain parts of the site, to a specific category of internet users.
- Delete any information that may disrupt the operation or that contravenes national or international laws.
Article 5 - Responsibilities
The publisher's liability cannot be engaged in case of failure, breakdown, difficulty, or interruption of operation, preventing access to the site or one of its functionalities. The connection tool to the site that you use is under your full responsibility. You must take all appropriate measures to protect your tool and your own data. You are also solely responsible for the sites and data you consult.
The publisher cannot be held responsible in the event of legal proceedings against you:
- Due to the use of the site or any service accessible via the Internet.
- Due to non-compliance by you with these general conditions.
The publisher is not responsible for damages caused to yourself, third parties, and/or your equipment as a result of your connection or use of the site, and you waive any action against him for this fact. If the publisher were to be the subject of an amicable or judicial procedure due to your use of the site, he may turn against you to obtain compensation for all damages, sums, convictions, and costs that may result from this procedure.
Article 6 - Hypertext Links
The establishment of hypertext links by users is strictly prohibited, except with the prior written authorization of the publisher. The publisher is free to refuse this authorization without having to justify his decision in any way. If the publisher grants his authorization, it is in all cases only temporary and may be withdrawn at any time, without obligation of justification on the part of the publisher. Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content present in said link.
Article 7 - Data Collection and Protection
Your data is collected by the company. Personal data refers to any information concerning an identified or identifiable natural person (data subject); an identifiable person is deemed to be one who can be identified, directly or indirectly, notably by reference to a name, an identification number, or to one or more specific elements, specific to their physical, physiological, genetic, psychological, economic, cultural, or social identity. The personal information that may be collected on the site is mainly used by the publisher for the management of relationships with you and, if necessary, for the processing of your orders.
The personal data collected are as follows:
- First name
- Last name
- Postal address
- Email address
- Phone number
- Financial data: as part of the payment for products and services offered on the Platform, it records financial data relating to the user's credit card.
Article 8 - Right of Access, Rectification, and Deletion of Your Data
In application of the regulations applicable to personal data, users have the following rights:
- Right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before the implementation of this right, the Platform may request proof of the user's identity to verify its accuracy.
- Right of rectification: if the personal data held by the Platform are inaccurate, they can request the update of the information.
- Right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws.
- Right to limit processing: users can request the Platform to limit the processing of personal data in accordance with the assumptions provided by the GDPR.
- Right to object to data processing: users can object to their data being processed in accordance with the assumptions provided by the GDPR.
- Right to data portability: they can request that the Platform provide them with the personal data they have provided to transmit them to a new Platform.
If you have any issues regarding your order, please contact us at the following address: contact@tricosy.com.
Any request must be accompanied by a photocopy of a valid signed identity document and mention the address where the publisher can contact the requester. The response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.
Moreover, and since law n°2016-1321 of October 7, 2016, people who wish to do so have the possibility to organize the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.
Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.
We recommend that you contact us first before filing a complaint with the CNIL, as we are at your complete disposal to resolve your problem.